Home IT · Devices · Everyday help
Home IT support, without the house call.
Patient, one-on-one help for everything from a slow laptop to a new smart TV, fixed remotely, explained in plain English.
What we do
Help for every device in the house.
New devices, slow computers and everything in between, fixed remotely.
New device setup
Computers, phones, and tablets set up and ready to use.
Speed-ups & cleanups
Make a sluggish computer feel like new again.
Virus & malware removal
Clean up infections and protect against the next one.
Printers & devices
Printers, cameras, and gadgets connected and working.
Smart home & streaming
TVs, speakers, and smart devices all playing nicely.
Straight pricing
The same jobs, for less
No membership, no subscription, no upsell at the counter. These are one-off remote services with the price stated up front. Typical rates charged elsewhere are shown beside ours so you can see exactly what you are saving.
Tick the services you need.
Prices are per computer and include labour.Prices are per computer and cover the work itself, including labour. Other providers' listed prices are often labour only, with any parts billed separately, and some services carry an in-home surcharge. Our work is done remotely, so there is no call-out fee and nothing to drive anywhere. If a job turns out to need more than the service covers, we will tell you before any extra work starts, not after.
Having these handled year-round usually works out cheaper than paying per problem. See our home plans
What we fix
Common problems we solve
If something on this list sounds familiar, tap it and we will open a support request with it filled in.
Free IT risk check
How exposed is your tech? Find out in 3 minutes.
A quick, plain-English check-up. Answer a few questions, get your score and a report on what to fix first. Free, no sign-up.
- Photos & documents
- Device protection
- Passwords & accounts
- Scams & phishing
Plans & pricing
Home Plans
Pick the level of care that fits your household. Every price is up front.
Essentials
The basics, quietly handled in the background.
- Updates installed for you automatically
- Antivirus on your computers
- A clean-up and health check emailed every quarter
Family
Protection and peace of mind for everyone at home.
- Everything in Essentials, plus:
- Health check emailed every month
- Password vault for the whole family
- Website blocking and parental controls
Complete
Full protection, with your photos and files backed up.
- Everything in Family, plus:
- Unlimited cloud backup
- Your backup checked every week
Included remote sessions reset each month and don't roll over. Extra help is billed at your plan's member rate. Prices are confirmed with you before anything is billed.
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